I didn't take the pictures.
You emailed Nick for the measurements. You asked Nick for the pictures. You had direct contact with everyone, you called them. Only person you never called was me, and i am up from 9 am till 1 am everyday. But whatever, i was able to get a hold of you. You were able to get a hold of the shops, so i don't know where or why the communication failed there.
I never accused MPW of doing the job wrong, but i did repeat exactly what they said; that the BBK SSI intake will leak fuel because it had happened to a customer before, you will lost boost, there was a car fire before and bbk sent out replacement pieces.
After BBK posted all that information that i provided in an email and called MPW, only then did MPW deny any car fire. I didn't post any of that online for your sake and theirs, you guys brought it out in the open.
I will personally goto Nicks today and see if i can get the pics off
his camera, but sounds to me you're just determined to not look after your customer.
(as i wrote this i took my own pics)
As for how i based my decisions, it went like this:
1) bought intake from summit racing.
2) brought intake to MPW, MPW slammed the product and called it junk. Convinced i liked it i wanted it installed, not to send it back. Vibe was he 'may want to sell me his own products'. He did mention care fire, fuel leak, losing boost product is garbage.
3) car sent to Nicks for blower install. Nick notices fuel leak. Nick pulls intake a part and i send an email to you guys.
4) intake continues to leak on Nick, new o-rings are 'shipped' fedex but BBK claims they came back. Possible, not a concern.
5) o-rings arrive, intake still leaks, nick uses double the o-rings to stop leaking. Nick himself says he would not trust this setup, its not safe.
6) contact BBK for help. bbk provides documentation to goto a braided line setup. $300 later my BBK SSI intake stops leaking fuel.
I made every decision about this intake initially because i liked the product and believed in it. Then i made the decision to call you guys to have it fixed because i was told by shops and witnessed first hand the fuel leaked
As you said, $50 in parts, all this could have been avoidable.
Anyhow, I've never had a problem like this before. Shops and company's make mistakes, it happens, but the way you guys worked me over was not cool.
Here are the pictures i took, i hope these help you do the right thing. Then maybe all these threads can go away. If you require MORE pictures, i can provide them.
