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Old 04-19-2007, 11:07 AM   #22 (permalink)
 
Default BBK Leaking Fuel Rail
2tone_93gt
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Join Date: Dec 2005
Location: Mississauga Ontario Canada
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Mustang Details
Year: 1993
Model: GT
Transmission: Manual
Color: Two Tone
Quote:
Originally Posted by BIG NICK View Post
Thats quite the read over there on SN.......threatening slander law suits...lol
Well, indirectly threatened me. Soon as they seen the thread they had a big paragraph up about how they don't take slander well and they will follow through on any actionable claims... i would quote it, but low and behold, BBK removed it.

I was lucky enough that when i had called Summit Racing, they were willing to take the BBK SSI intake back, offer a full refund and or i could take any other intake.

Summit Racing was VERY stand up about the situation. They in fact went to the stangnet thread before it was altered by the BBK staff. I am sure nothing will come of it, but had i known before i started having this intake re & re'd and all this mucking around, i would have sent it back. It was only 1 week ago i had spoken with Summit and had already been knee deep into this leaking bbk ssi intake drama.

As for BBK, I think the worst thing about them so far is their attempt to discredit me in the StangNet thread, yet, they miss the fact there are others complaining about the same fuel leak. They went and modified their previous posts which was pretty cowardly. I understand their need to look right and or save face, doesn’t make it right.

They could have gone the extra mile and made right on this whole issue. They could have easily said to Nicks Automotive “how much to fix this, send us the bill and issue will go away”. Instead, Bryan Rogers replies to the stangnet thread with “custom labor is expensive”. Well no kidding, I’m fixing a dangerous leaky fuel rail you designed.

Not only did MPW and Nicks agree this fuel rail was dangerous, the minute the Manager (team leader) at summit racing looked at it, he was like “not a very good design”.
Now I know Bryan will likely chime in again and tell us how he tested this design up to 75 psi of fuel pressure or something along those lines. Maybe he did, maybe it worked perfect for him. I know for myself, and others it has not worked perfect. And judging by everyone’s comments on stangnet, there seems to be some quality issues with BBKs products.

I will say, other than the BBK SSI gas leak from the fuel rails, I like their stuff. In fact, had they gone the extra mile and taken cared of this whole mess I would be praising them rather then keeping everyone updated on their lack of sealing the deal on their customer care.

As for Nicks Automotive. This is the first time I have ever dealt with Nicks. This was the 2nd time dealing with MPW.
Nick has looked after me and has done a great job on the car, I will be a returning customer for sure. It did get pricey to fix, and even though im broke, it was reasonable for the amount of tasks he had. So again, I’m grateful he treated my car the way he did, like his own.
MPW, Mike was pretty good to me. This o-ring issue seems to be iffy, did he forget the rings, did he not… I don’t know. As I said, they did tell me the intake was horrible and would leak fuel, I should have taken their advice, rookie mistake on my part I suppose; but to my defense I really like the intake.
Summit Racing, amazing. I have bought so much stuff from those guys its unreal. Return policy is amazing and they take care of their customers, even when its NOT their fault.
As for BBK Performance. I have a number of their products on my car, enough that people coined the car “the BBK car”. I don’t believe there is anything else I will purchase that is BBK. I did have my eye on a few more BBK items but I will go with someone else more than likely, its not a guarantee, I mean, I sincerely like their products. Feeling like I got the shitty end of the stick turns me off from them. At least there’s a story to tell on the show circuit, I mean, everyone does ask about the intake.

Crap happens, what can you do?
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